Dude WR
  • pfloyd

Do NOT go to Franco's Pizza in Worcester!

This evening, we were going to order from Franco's Pizza at 1105 West Boylston Street in Worcester, as we usually do when C's Mom comes up for a visit.

No longer.

We called to place a delivery order. We were abruptly told that they would not deliver to us as it was too far. Apparently the new menu describes a five mile radius, and we were outside the five miles. The old menus stated what regions they would deliver to, and an $8 minimum. Nothing about a radius.
I checked Google Maps... we are 5.4 miles away from them --- if you take I190 to I290/Lincoln Street exit. However, if you take the more direct route of W Boylston St to Burncoat St to Lincoln St, we're only 3.6 miles.

Now, in the original call, C got to speak with the owner, who was very rude, very condescending, and highly unpleasant to speak to. We were then advised that if we were to make a $50 order, he may consider delivering to us. He also stated that the policy had always been in effect -- therefore, he should have known that we were within the "ever-present" five mile radius. He also told us that we had not placed an order with him in the past 60 days --- which is absolute bull, as the last two orders that we placed were two or three weekends ago. I remember my orders very well. When C had told him of those two orders, his response was to inform her that she must have called from somebody else (as if she was too stupid to remember). So we had him check for her mother's mobile number -- which he said wasn't in his records either.

We've been customers of theirs for several years, and have always tipped over 20% to the driver. We were good customers, never had a complaint about the service or the food.
Again, no longer.

So, after checking the distance, I called him back and advised him of this, and also told the owner that I was not very happy with the way that he spoke to my wife, believing her to be a pushover and a moron. He then said that he would take our order and that "we will see how far you are." I asked him, "How do I know your driver will take the shorter route?" He basically responded with a tone that suggested that I would just have to trust him. The owner's attitude was that he just didn't care how he spoke to her or to me, and also if he didn't have our business. I told him flat out that I would never order from his business again, and that I would be advising all of my friends who live within his so-called "five mile radius" not to darken his doorstep if this is the way he wants to treat long-time loyal customers.

Cross-posted to pfloyd, central_ma_eats, worcester, worcesterma
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    enraged enraged
Anime MZ

A new BBQ joint is open

Several months ago, Stan's, a ma & pa sandwich shop near work closed. A short time later a sign went up for The Texas BBQ Company - and I've waited for months for it to open. Well, it opened this Wednesday and Friday night I stopped in for dinner. It is a small joint - they obviously completely gutted the place and redid it, and did a good job. The staff were really friendly and the service was good - and, most importantly, the food was good too. I got a three meat combo with beef brisket, pulled pork, and chicken. All three were very nicely cooked, and very tasty. They're a dry rub, the style is reportedly 'Texas Hill Country", style place. It is a family place, run by real Texans. :-) Give them your support if you like BBQ. (Obviously my veggie friends might not be so excited. ;-) )

They're right on Main Street (Rt.20) in Northborough, MA. They don't have a website up yet - the takeout menu says www.texasbbqco.com but it is a placeholder right now. I'll have to ask about that next time I go in. :-) I will definitely be going back there. It is nice having a good BBQ place close to work, which is open for lunch too.
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    TiVo: Unwrapped

The best PIZZA in Worcester IS......

As a new resident of Woo-town, I have been dying for a good hunk of late-night delivery cheesy crispy pizza!!!!! Last night I didn't know what to do and ended up eating Papa Ginos, which made me sad, just because it is near my house and I was hungry.

I live extremely close to the intersection of 122 (Chandler Street) and Pleasant Street in Worcester, and I am including this information because it is important to me to find a place very close to where I live, preferbly that delivers. Excellent mozzerella sticks are also very key.

I love the Corner Grill, which I can basically walk to, but they have early hours and none of that greasy side-order goodness, like the aforementioned mozz sticks or fries.
SO, fellow food lovers, where do I go????


Special Occasion Place

If anyone is interested in an exceptionally good restaurant in the area, try Sonoma in Princeton. It's pricey, but REALLY, REALLY good (I know not your average restaurant review, but it's just so darn good). It's definitely a special occasion place as dinner with apps, wine, entree and dessert will run you well over $100 for two.

(In response to an earlier post, I miss the pancakes at Lou Rocs.....)

(no subject)

part 2... Hankering the second has been for mollusks. Raw Oysters or Cherrystones, A bowl of steamed mussels or little necks, you name it... Aside from The Sole, who's got a good selection and presentation? I know I can find a good bowl of mussels at Dino's, but I just don't know Raw Bars in the area...

(no subject)

I've had two big hankerings lately, and thought I'd present discussion. First, I've been craving pancakes. Big fluffy ones, quality breakfast material. Who, in your opinion, has the best pancakes around?

(If anyone says Denny's, I'll smack 'em...)
Dude WR
  • pfloyd

The Vienna, Southbridge MA

On Saturday, 18 June 2005, my wife (Colleen, aka silvara77 and I went to a very nice restaurant in Southbridge called the Vienna.
We knew it was going to be Austrian and German cuisine, and we had seen a sample menu prior to our visit. We knew what to expect, food-wise.
What we didn't expect was the level of service that we had received, and the quality of the food.
Let me take you through the evening, pace-by-pace.
I had made reservations the a couple of nights prior to our visit. No problems. I had received directions over the phone, but I already had some through MapQuest and Google Maps, so I followed those instead. I like that way better than the suggested route.
The place was easy to find in downtown Southbridge. We were surprised that the building also housed an inn.
We were seated right away, and asked for a beverage selection. Colleen had asked for a glass of Riesling (her favorite), but they were out of that at the time, and a glass of Liebfraumilch was suggested. I opted for a Sprite, as I was driving and taking pain medication later that evening.
A small plate with crackers and a very light whipped cheese spread was on the table for pre-meal munching.
Colleen selected the Sauerbraten, which is a marinated and slow-roasted pot roast with a brown raisin sauce. I chose the Peasant Feast, which had a smoked pork chop, bratwurst, knockwurst, sauerkraut (of which I'm not too fond anyway), and spaetzle (a kind of micro-dumpling). For an appetizer, we chose the crabcake.
The crabcake came first, and on the whole, it wasn't too bad. I wasn't thrilled with the bits of red bell pepper inside it, but I picked around them.
We also had a small salad before dinner. I wasn't too sure about what the dressing was, but it wasn't too bad.
Our entrees arrived, and we dug into them. I cut into the bratwurst first, as it's one of my favorite sausages. They say that Johnsonville brats are heaven on a bun, well... this brat (the white kind) made Johnsonville brats, good as they are, seem like Oscar Meyer hot dogs. It was one of the best brats I have ever tasted. Colleen, who isn't a huge fan of sausages, even said that it was tasty. I saved half of it for home. The smoked pork chop was to die for. I loved the ham-like texture, and the stone ground mustard that accompanied the dish made everything taste even better. I scarfed the spaetzle, and left the sauerkraut alone. I ended up taking the knockwurst and half the brat home with me for later snacking.
Colleen's sauerbraten looked delicious as well, and the small piece I tried practically melted in my mouth. My comment was, "I have got to learn how to make this myself!" It was that good.
Dessert was a piece of chocolate mousse cake and a piece of flourless chocolate torte. Both were rich, almost to the point of decandent. Both had creme anglaise and fresh whipped cream on the sides. Colleen ordered up a piece of raspberry linzer torte for home, as our waitress thought that there wasn't anymore, but in actuality there was.
We met the owners of the establishment, and had a very nice time after dinner with them, as we were offered a cordial on the house. We couldn't pass that up. Colleen's drink was a creme de cassis, which tastes like berries and currants, with a bit of lemon rind. Mine was peach liquere with amargnac (an apple brandy, I wager). The peach flavor was more of an undertone, and it had that smokiness I would expect from a brandy.
We also received a tour of the inn upstairs. Quite dandy. Private rooms, each with its own full both. It would be a dandy place for a getaway sometime. Not sure on the room rates, though, but that can be had easily enough.
All in all, a very worthwhile dinner, well worth the price that was paid. I'm not going to tell you how much it was, but I will say that this isn't a place to go every weekend unless you've hit the lottery. We'd probably do it once a year, for special times.
I would suggest this place to anyone who is looking for good food and quiet atmosphere.
The Vienna
14 South Street
Southbridge MA